Family feedback reports

Latest family feedback (2017/18)

  • Constant reassurance from the team and updates about my child condition and they are planning to do. A lovely touch to have the teddy bear gift and drinks and chocolate. Fantastic!
  • You provided a very caring and friendly service which kept everyone calm. I can't fault the service in any way

  • Everything! Constant updates on the situation, constant reassurance - even made us a cup of tea 🙂 Everything outstanding - couldn't ask for more!

  • You gave support for the 7 hour move. Chris in our eyes was a hero. The 2 nurses were fantastic with our boy and because of their care he has a chance Total hero's. Chris makes an amazing cup of tea for the record.

  • there may not have been time for much conversation prior to transfer.

  • Very good care, so kind and trustworthy team! Very professional care, very supportive and friendly

  • Communication with us was fantastic. The team were very friendly. The snack pack for parents & teddy for my baby was a lovely thought.

  • A belated thank you for the KIDS team, particularly Anneke for the treatment & care of our baby girl xx on xx. Anneke was amazing at taking control of her care & reassured us all would be ok by her  expertise. We will forever be grateful & hope to fund raise for the critical journeys appeal campaign so other families can benefit. Kind regards xx & xx

  • Very thoughtful and considerate, kept us informed on the transfer all the way through. Explained next steps on our child’s condition. Very happy with the service that we were provided

  • Responsive and professional, very dedicated staff acting in the best interest of the child. Explanation to parents to prepare for what was going to happen, although in our situation

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